Shipping policy

At Vivi Carry, we ship worldwide using DHL and FedEx — two of the most trusted carriers globally. Every order comes with a tracking number so you can follow your bag every step of the way.

Processing Time Orders are processed and dispatched Monday to Friday, excluding public holidays. Please allow 1–2 business days for processing before shipment.

Shipping & Delivery

  • Express Shipping — Estimated 3–7 business days (varies by destination)
  • Economy Shipping — Estimated 7–14 business days (varies by destination)

A tracking number will be emailed to you once your order has been dispatched.

Customs & Import Duties Additional customs fees, import duties, or taxes may apply for shipments to Australia, Canada, and the United Kingdom, and are the responsibility of the customer. These charges are set by your local customs authority and are outside our control.

Questions? Contact us at support@vivicarry.com — we're happy to help! 🌸