Frequently Asked Questions

How long does shipping take?

We ship all orders within 1-3 business days. Standard US shipping takes 5-10 business days. Expedited options are available at checkout.

Do you ship internationally?

Currently, we ship within the United States only.

What is your return policy?

We offer a 30-day return policy. If you're not happy with your order for any reason, contact us at hello@hervlogs.com, and we'll make it right.

Are the cameras brand new?

Yes. All cameras sold on HerVlogs are brand new, unused, and come in their original manufacturer packaging.

Are you an official retailer?

HerVlogs is an independent reseller. We are not an authorised retailer of Sony, Canon, Fujifilm, or DJI. All products are genuine and brand new.

How do I contact you?

Email us at hello@hervlogs.com. We respond within 24 hours, Monday to Friday.